I use Topaz products quite intensively but now I can't use them. Rather, the issue seems to be in the interface of Lightroom and these apps, because two other apps ( DxO and ON1) work perfectly after pulling the raw images from the SAME Drobo as the Topaz apps. I doubt that this is an issue with the Drobo/Mac interface. Alongside Photoshop, Adobe also develops and publishes Photoshop Elements, Photoshop Lightroom, Photoshop Express, Photoshop Fix, Adobe Illustrator. Their the stand-alone application works once I place the raw file there.
I have similar issue when trying to use Luminar 4: The image does not open up. Which I don't want to do since I want to leave sharpening to the end of my editing process. I have just finished a long zoom call with Topaz support and there was no resolution, other than this: If I click "Edit original file" rather than "Edit with Lightroom adjustments", the image does open up normally and I can edit. When I click the OK prompt, Topaz returns to me a tif file which is identical in appearance to the raw ("arw") file that went in.
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The pricing of Imagga’s Wordroom might work better for some than HashtagIA, as it’s free to use as long as you auto-tag fewer than 2,000 images a month. It uses AI to ‘see’ the content in photos and then recommends up to 30 keywords based on what it finds in the image. Naturally, the issue continues(!) and I contact Topaz support. Another great keywording plugin for Lightroom is Imagga’s Wordroom. Please contact support with the image attached if the issue continues". When I attempt to open the file, and select "Edit with Lightroom adjustments", Sharpen AI returns with a error message "Unknown error/ could not open image. Here I will refer to Topaz Sharpen AI as a specific example. Both apps work well when I use them as standalone.
But two other apps, Luminar 4 and the Topaz products, fail in the same way when I try to use them as plugins. I met with mixed success when I installed plugins into my new device: ON1 worked immediately, DxO after some effort. My raw photos are stored on a Drobo, and are processed mostly using Lightroom Classic (version 12) and Photoshop to a lesser degree. The Topaz Lightroom Classic plug-ins feature a set of easy-to-use tools for color and exposure, HDR effects, detail adjustments, noise reduction, digital art, masking and extraction, smoothing and texture control, sharpening, bokeh and much more.
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I have recently started to use a Mac Studio (Apple M1 Ultra chip, Ventura 13.1 operating systems). Take creative control over your digital images to create stunning memories.
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